FAQ

As the largest and most respected air duct cleaner in Colorado Springs Planet duct has learned a few things along the way. We want to pass our wisdom and experience on to you in order to provide you with our above and beyond standard of service. We compiled a few of the questions that we get frequently asked and a few questions that you may be pondering. We want to ensure that you fully understand any and all portions of what we do. As always if you have any additional questions that are not answered here please do not hesitate to contact us.

Planet Duct FAQ

Yes, Planet Duct is certified by The National Air Duct Cleaning Association (NADCA). This means that we have passed all certification provided by the NADCA and we regularly maintain these certifications in order to maintain our commitment of quality work to you.

NADCA certified air duct cleaners that have proven that they can effectively clean air ducts without damaging them. They do this through two important certifications: the air systems cleaning specialist (ASCS) and the certified ventilation inspector (CVI). These certifications are important to allow the air duct cleaner to properly complete their job and provide you with a clean HVAC system and clean air throughout your commercial building. If you would like to learn more about these certifications and their importance please visit What Does It Mean To Be NADCA Certified?

We service the greater Colorado Springs community, and have been doing so for many years. Planet Duct is proud to serve southern Colorado and the following communities:

• Colorado Springs 
• Falcon 
• Black Forest 
• Monument 
• Castle Rock
• Fountain 
• Security-Widefield
• Pueblo
• & Beyond

We accept all major payment options, including checks, cash, and cards.

Yes, we offer free estimates. Please visit our website here!

Yes, we are hiring qualified and experienced technicians in the Colorado Springs area. Visit our careers page. 

We are located at 3328 Adobe Ct, Colorado Springs, CO 80907

Air Duct Cleaning FAQ

As a certified air duct cleaning specialist in Colorado Springs, we recommend that you have your air ducts cleaned every three to five years. According to the NADCA, the frequency of getting your ducts cleaned can also increase if a household meets the following: 

• Residents who smoke
• Residents with allergies or asthma
• Animals with high hair and dander shedding 
• If water contamination or damage to the home or HVAC system occurs
• Following home renovations or remodeling
• Prior to occupancy of a new home
• Before replacing a furnace

We have also compiled a list of reasons or events that you may want to consider cleaning your air ducts. Visit our latest blog post, When Should I Get My Air Ducts Cleaned to learn more about if it is time to clean your ducts.

Air Duct cleaning is the process of deep cleaning the duct, ventilation, and HVAC systems throughout your home or commercial building. A quality air duct cleaning will remove dirt, debris, allergens, from your duct system, directly impacting your indoor air quality. During a cleaning, a professional, NADCA certified cleaner from Planet Duct will thoroughly clean the supply and return air ducts, registers in the home, grilles and diffusers, heat exchangers, heating and cooling coils, condensate drain pans, fan motor and fan housing, and the air handling unit housing. In addition to air duct cleaning we also offer dryer vent cleaning to help maintain and extend the life of your dryer.

Prior to the cleaning, visually inspect the vents using a flashlight and mirror. Following the cleaning, inspect them again ensuring that all dust and debris has been properly removed from the vents. We also suggest that you follow this  Homeowner’s Guide to Air Duct Cleaning provided by the NADCA to ensure a quality air duct cleaning job was performed.

Step 1: Remove clutter 

It is important to examine the areas that contain vents in your home. Take note of any furniture that is covering vents. If the furniture is too large to move, notify the technician when they arrive. This will allow them to close all of the vents and prevent any of the dust or debris from flying into your home. 

Step 2: Check work areas

Check the areas that your technician will be working on. These can include but are not limited to:

1. In front of furnace
2. Near the AC unit
3. In your utility room

If these areas are being used as storage spaces make sure to create room for the technician to access the units.  

Step 3: Secure pets 

Prior to the arrival of the technician to secure your pets. This will both ensure that the pets and the technician are safe from harm or escape. 

Step 4: Do a walk through with technician 

When your technician arrives it is important to do a walk through with them. This will allow them to understand the layout of your home and where your furnace and AC units are located. 

Step 5: Ask lots of questions

We encourage you to ask questions. You are spending your hard earned money on this service so it is important for you to understand how the process works and that everything was completed to your satisfaction. 

Step 6: Make sure your professional company is actually professional

This is most likely the most important step in preparing your home for an air duct cleaning service. Make sure that your air duct cleaning company is professional by checking to see if they are certified by the NADCA. You can do this by visiting the Find a NADCA Profesional page. In addition please visit What Does It Mean To Be NADCA Certified?

Step 8: Determine if you will stay or go

Lastly it is important to determine if you will be staying in your home or leaving during the service. It is completely safe for you to be present during the air duct cleaning service. This is important so that you can notify your technician how to secure your home after they have completed the service.

Air duct cleaning generally takes about three to five hours, however, the size of the house can make the service take longer. Please visit How Long Does It Take To Clean Air Ducts?

Air duct cleaning will not make a mess in your home as long as you hire a qualified and professional cleaning company. Air duct cleaners that are professional will take preventative measures in order to ensure that the dust escaping into your home is minimalized. Although it is rare occasionally dust or debris will escape into your residence. Again a professional company will then take the proper actions to clean up the mess and return your home to a cleaner state then they found it.

Yes, you can. Air duct cleaning is a safe process for your entire family. We tape over all the registers and grills while the system is under vacuum, so we will not be stirring up any dust in your living areas while we work. Some of our clients find this a good time to run errands so they are not tripping over our hoses or equipment. Overall the air duct cleaning service is an opportunity to improve your indoor air quality.

Air duct cleaning is safe for you and your entire family, including your furry friends. We do advise prior to the arrival of the technician to secure your pets. This will both ensure that the pets and the technician are safe from harm or escape. Additionally, if you or anyone in your family is highly sensitive to dust or debris and would feel more comfortable in a different environment, we encourage you to take those personal cautions to protect yourself. Overall, the air duct cleaning service is an opportunity to improve your indoor air quality.

It is not harmful to be present during an air duct cleaning service. We tape over all the registers and grills while the system is under vacuum, so we will not be stirring up any dust in your living areas while we work. Some of our clients find this a good time to run errands so they are not tripping over our hoses or equipment. We do suggest that clients take precautionary measures for their own personal safety if they are sensitive or have underlying conditions.

At Planet Duct, we follow an intensive, 12 step air duct cleaning process to ensure your duct system gets cleaned. Our qualified technicians will utilize specialized tools that are designed to remove all debris and dust from inside the air ducts. We also offer air duct treatments which sanitize and deodorize the air duct ensuring that the ducts are clean and clear of any bacteria that may be present.

Although air duct cleaning is recommended every three to five years, there are a few things that you can do to extend the time between cleanings. 

1. Change out quality filters frequently
2. Dust and vacuum often
3. Consider installing an indoor air quality system (IAQ)
4. Have your air ducts cleaned every 4-5 years. 
5. During home renovations seal off vents to prevent dust from entering the HVAC system. 
6. Make sure your ducts have a good seal
7. Minimize furniture blocking air vents and air flow.

Air duct cleaning cost can vary depending on many factors, including:

• Size of the home 
• Location 
• Duration since last cleaning 
• Desired service
• Number of furnaces in the home 
• The location of your furnace and AC units

On average a typical cost for an air duct cleaning can be from $300-$500. If you would like to receive a free quote from Planet Duct based on these factors please click here.

Your AC unit blows cold air from the outside in a condenser through your HVAC system in the walls of your house. It is our professional opinion that when the HVAC system is clogged by debris and dust, the AC unit will need to work harder. This will mean that it will use more energy and will reduce the lifespan of the Air Conditioner. So, if your air ducts are cleaned regularly, the system will be able to do its job more efficiently, as well as last longer. Planet Duct offers AC Coil Cleaning as another way to extend the life of your AC unit and ensure it is running at its maximum capacity.

Your heater works similarly to that of your AC unit by blowing warm air through your HVAC system in the walls of your house. It is our professional opinion that when the HVAC system is clogged by debris and dust, the heater will need to work harder. Overtime, it will use more energy and will reduce the lifespan of the heater itself. So, if your air ducts are cleaned regularly, the system will be able to do its job more efficiently, as well as last longer.

There are many health benefits that can be seen by regular maintenance and cleaning of your air ducts, heating, and cooling systems. Air duct cleaning can help alleviate symptoms like:

• Eyes, nose, and throat irritation
• Allergies
• Headaches
• Dizziness
• Fatigue
• Shortness of breath
• Sinus congestion
• Nausea 
• Coughing and sneezing 
• Hypersensitivity

Air duct cleaning has also been linked to help prevent:

• Some respiratory diseases
• Heart disease
• Cancer

Regular cleaning your HVAC systems allows your furnace and air conditioning units to run more efficiently and to last longer.  Many studies show that, on average, a professional air duct cleaning a typical homeowner can save 11% on their heating and cooling system costs.

When you invest in air duct cleaning you are actually investing in providing your family with clean air that will not harm your family’s health. Based on the American Lung Associations Home Air Pollution Study, 90% of our time is spent indoors with a large percentage of that being in our residences.  Meaning that your indoor air health is crucial for maintaining good healthy habits in your home. Dust and debris is enough to warrant an air duct cleaning, but that’s not all that can be hiding in your HVAC systems. It is not uncommon to find mold and bugs that have claimed your duct system as their home. To get an idea of what could be hiding in your ducts, check out our latest discoveries in What Is In My Air Ducts?

We follow the NADCA recommendations to clean entire HVAC system, including the following components:

• Air ducts
• Coils
• Drain pan
• Registers
• Grills
• Air plenum
• Blower motor and assembly
• Heat exchanger
• Air filter
• Air cleaner

An air duct cleaning contains two steps; breaking contaminants loose, and collecting them.

Yes, you can get your air ducts sanitized by a qualified professional. At Planet Duct, we offer air duct treatments, where we sanitize the air duct system to ensure that there is no bacteria present and filtering into your home.

The most effective way to prevent smells from coming through your vents is to clean and sanitize them. At Planet duct we offer both of these services. Cleaning will allow us to clean any debris, dust, or unwanted rodent homes from the system. Sanitizing will take place after the cleaning and will kill any mold or bacteria that may be causing the smells. Throughout both of these processes, our qualified technicians will examine the entire system to look for anything that needs to be prepared to prevent future smells from occurring. If you would like more information on how we clean and sanitize air ducts or a free quote give us a call, and get rid of that gross or musty smell in your home.

Dryer Vent Cleaning FAQ

Professional dryer vent cleaning removes built-up lint, debris, and moisture from your dryer vent system. This improves airflow, reduces dryer run times, and dramatically lowers the risk of dryer fires — one of the most common causes of household fires. It also helps prevent lint and heat from backing up into your home and affecting indoor air quality.

We generally recommend having your dryer vent cleaned at least once a year, especially if your household uses the dryer frequently. If you notice longer drying times, excessive lint around the dryer, or a burning smell, it’s time to schedule a cleaning even sooner.

Common indicators include:

• Clothes taking multiple cycles to dry

• Excessive lint around the dryer or on clothing

• Clothes coming out unusually hot

• Burning or musty odors when the dryer runs

• A noticeably warmer laundry room after a cycle

When vents are clear, moist air exits easily, letting your dryer work with less effort. This typically shortens drying times and reduces electricity usage over time, helping lower your utility bill.

Yes — clogged vents can cause hot, moist air laden with dust, lint, and microfibers to push back into your home, increasing indoor air particles. Cleaning restores proper airflow to the outside and reduces airborne irritants in your living space.

Our technicians perform a full assessment, remove all lint and debris from the entire vent pathway, and ensure proper airflow from your dryer to the outside. We tailor our service to vent layout, length, and accessibility for thorough results.

Indoor Air Quality FAQ

Common signs of poor IAQ include:

• Persistent headaches, sore throats, or sinus irritation

• Stuffy rooms that never feel fresh

• Musty odors or visible mold spots

• Unexplained allergy symptoms that improve when you’re outdoors
  These may indicate allergens, microbial growth, or VOCs in your home’s air.

We provide a layered approach that can include:

• Particulate and microbial testing

• Portable and whole-home air quality monitors

• HEPA filtration upgrades and advanced air purifiers

• Duct disinfection and microbial remediation

• HVAC sealing (Aeroseal) and odor control solutions

• Humidification or dehumidification installations tailored to your home’s needs

Microbial remediation targets harmful biological contaminants like mold, mildew, and bacteria inside your HVAC system and ductwork. These microbes can worsen allergies, odors, and respiratory irritation — especially in damp or older homes.

There’s no one-size-fits-all schedule, but we recommend testing:

• Before or after remodeling

• When symptoms of poor IAQ arise

• If there are persistent odors, visible mold, or uneven airflow
  Annual or semi-annual checks are also a good practice for preventive care.

Absolutely. Cleaner air means less particulate buildup in your system, leading to better airflow, improved efficiency, reduced strain on HVAC equipment, and potentially lower energy costs over time.

Yes. Upgraded HEPA filtration, air purifiers with UV-C technology, and targeted IAQ treatments significantly reduce common indoor allergens such as pollen, pet dander, and dust mites, which can be major triggers for sensitive individuals.

Get an Air Duct Cleaning Estimate | Call Planet Duct Today

Ready to blast dust, debris, and allergens into space? Look no further than the best air duct cleaning company in Colorado Springs: Planet Duct. We provide free estimates for home and business owners across Southern Colorado. Get in touch with us today, so you can breathe better air tomorrow.